The AI scribe that completes your medical notes and maps SAMA / ICD-10 codes.
DocReport captures ambient consultation conversations, drafts sign-ready clinical records in 90 seconds, and audits your billing codes locally. From detailed GP care logs to drafting complex medical scheme appeal letters in 4 minutes, we ensure complete data isolation in compliance with the Protection of Personal Information Act (POPIA).
Tailored for your clinical specialty:
No credit card required. Cancel in two clicks.Active POPIA & HPCSA Alignment.
- Compile comprehensive GP and specialist SOAP charts, referral letters, and case summaries in under 90 seconds. Save 2+ hours daily.
- Auto-suggest billing-aligned SAMA and ICD-10 codes mapped directly to clinical indicators in consultation transcript.
- Accelerate medical scheme claims approvals with detailed, audit-proof clinical evidence summaries.
- Operate securely with zero cleartext data transmission to external servers.
Subjective
"48M presenting for scheduled follow-up of Type 2 Diabetes Mellitus and Essential Hypertension. Under active clinic care. Complaining of bilateral lower limb paresthesia and mild visual blurriness. Patient reports adherence to Metformin, but admits dietary lapses."
Assessment (ICD-10)
Type 2 Diabetes Mellitus with diabetic peripheral neuropathy (ICD-10: E11.4) and Essential (primary) hypertension (ICD-10: I10). Neuropathic progression noted.
Plan + SAMA Coding
Optimise Metformin to 1000mg BD. Initiate screening referral to ophthalmologist and podiatrist. Order fasting lipogram, HbA1c, and serum creatinine. Schedule review in 3 months. Upload clinical summary bundle. SAMA Code: 0190 (Consultation).
Draft Time
1 min 15 sec
POPIA Compliance Audit
+R850 ZAR (Chronic Care optimization)
Saved daily. Finalize documentation in-consult.
To compile a comprehensive, audit-ready SOAP note.
Average annual billing lift recovered per clinic via SAMA coding audits.
Free Trial Pass. Self-serve onboarding. No credit card required.
*Based on average consultation administration metrics for private medical specialists and general practitioners in South African clinics.
You did not spend years in medical school to become a clerical typist.
South African doctors spend almost 40% of patient contact time typing medical records. Electronic records software can eat up your clinic hours, creating cognitive load and leading to chronic burnout. Defensive down-coding to bypass Discovery Health or Bonitas claim queries leaves substantial clinic earnings unrecovered.
Post-consult charting is eating your personal time.
Clinicians in South Africa lose hours of their personal lives every single week typing consultation records after hours. This administrative burden causes massive burnout, transforming medical specialists and GPs into data-entry operators rather than focusing on patient care.
Defensive down-coding drains clinic revenue.
To avoid claims disputes and time-consuming audits by private medical schemes, doctors frequently down-code complex consultation sessions. Leaving procedures unrecorded or miscategorized under SAMA schemas costs clinics tens of thousands of Rand annually.
Claim rejections from Discovery Health and other schemes.
Medical schemes managing private healthcare regularly reject claims due to minor clerical errors or insufficient clinical detail in documentation. Compiling manual justification letters takes 20+ minutes per patient, draining clinical workflows.
Three steps. Ninety seconds. Complete your records.
No complex server infrastructure, and zero offshore virtual scribes. Simply open our secure web platform, run the consultation, and copy the clinical note directly into your local CMS system.
Capture Room Consultation
Simply tap record on your local tablet, smartphone, or laptop before starting the consultation. Speak naturally with the patient. Alternatively, dictate structured bullet points after the visit. DocReport adapts to your preferred flow.
- Natural ambient room recording
- Disjointed clinical dictations
- Specialty-focused templates
Generate Structured SOAP notes
In under 90 seconds, receive a highly structured SOAP note containing HPI, physical exam, clinical assessment, and detailed management plan. The system captures specific diagnostic nuances and matches your professional voice.
- SOAP drafts ready in under 90s
- Matches your individual clinical voice
- Zero cleartext data transmission
Export with SAMA / ICD-10 codes
Review suggested ICD-10 diagnostic and SAMA billing codes mapped directly to the clinical evidence. Export the note with a single click, copy-paste ready for your clinic management systems.
- HPCSA-compliant record structure
- Billing audits & code suggestions
- One-click copy to your EHR/CMS
Zero-Trust Protection of Personal Information Act (POPIA) Security
Fully compliant with POPIA guidelines and the HPCSA telehealth rules without clinical data residency issues.
1. Local Browser-Side PII Scrubbing
Before your voice recordings or text dictations are processed by AI, the browser automatically redacts patient names, 13-digit South African ID numbers, phone numbers, and dates of birth, replacing them with secure placeholders. Identifiers are restored locally in your browser memory.
2. Zero-Knowledge Local AES-GCM Encryption
All clinical reports stored in the database are encrypted locally using a high-entropy private key generated and stored strictly in your browser storage. The global cloud server only stores encrypted strings, keeping patient records secure.
DocReport South Africa Zero-Trust Flow
Local Browser Redaction
Consult transcripts containing 13-digit South African ID numbers or patient names are fully anonymized inside the browser before leaving your local machine.
Secure AI Model Processing
The AI engine processes only de-identified text, compiling structured clinical reports using secure tokens.
Local De-Anonymization & Encryption
The patient names are re-inserted in-memory locally, and the entire file is encrypted using AES-GCM before cloud upload.
Discovery Health & Private Medical Scheme Billing
DocReport analyzes clinic discussions to generate corresponding ICD-10 diagnostic and SAMA procedure codes. Aligned with South African medical scheme guidelines to help clinics secure claims approvals quickly and reduce admin backlog.
- Map procedures to SAMA billing codes (e.g. Code 0190 GP Consult, Code 0192 Specialist Consult).
- Suggest appropriate diagnostic descriptions matching ICD-10 standard diagnostic bundles.
- Enables quick drafting of prior authorization requests and claims justification summaries.
Discovery Health Denials
Authorization Rejection appeal
Rejection Code:
Discovery Health Code 901 (Lack of documented conservative management trial)
Generated Appeal Argument:
"Re: Authorization for Bilateral Knee Arthroplasty (Patient ID: [ID REDACTED]). Clinical records confirm documented failed conservative therapy since October 2024. Active management included 3 courses of intra-articular corticosteroid injections (SAMA Code 0201) and 12-week supervised biokinetics program, yielding no functional improvement. Surgery remains clinically indicated."
The Ultimate Dedicated Tool for South African Billing & Admin Teams
Unlock the DocReport Claims Plan at R4,299 ZAR/month. Specifically built for billing departments to manage Medical Scheme appeals, compile HPCSA Pre-Authorizations, and process chronic care claims efficiently with zero hassle.
Engineered for South African Specialists and General Practices
From primary care clinics implementing chronic care initiatives to specialists at private hospital groups (Netcare, Mediclinic, Life Healthcare), DocReport adapts to your custom clinical workflow.
General Practice & Family Medicine
Automate high-volume chronic disease documentation. Support primary care goals, generating structured notes compatible with local EHR/CMS systems.
Dermatology & Minor Procedures
Compile comprehensive clinical procedure records, biopsy logs (SAMA procedure codes), and assessment metrics in under 60 seconds, ready to copy-paste into local systems.
Cardiology & Internal Medicine
Manage complex multi-system cases. Document electrocardiogram (SAMA Code 1234) and cardiac ultrasound findings while preserving crucial clinical detail.
Orthopaedic Surgery
Streamline muscle testing, range-of-motion metrics, injection notes, and post-operative progress logs. Maintain compliance for orthopedic surgical claims.
Psychiatry & Psychotherapy
Capture comprehensive patient histories and mental state examinations while ensuring maximum confidentiality via local cryptographic safeguards.
Multispecialty Clinics & Hospital Groups
Standardize clinical writing standards across hospital networks (e.g., Netcare, Mediclinic, Life Healthcare). Control security parameters via a centralized administrator panel.
Calculate Your Practice Time & Financial Savings
Estimate the monthly hours and clinical administrative costs you can recover by automating medical charting.
Why South African Practices Choose DocReport
A detailed evaluation of security, clinical features, and compliance metrics against standard typing services.
| Features & Criteria | DocReport South Africa | Generic AI scribe | Offshore typist service |
|---|---|---|---|
| Ambient audio SOAP notes | |||
| SAMA & ICD-10 coding suggestions | Manual only | ||
| Exact line-by-line chart citations | |||
| Zero-Trust Local PII Redaction | |||
| Local-key AES-GCM encryption | |||
| Medical Scheme appeal letters | |||
| HPCSA & POPIA compliance safeguards | |||
| Integration with local EHR/CMS | |||
| No lock-in contracts (cancel online) | Varies | ||
| Base Pricing | R1,899 ZAR/mo | R2,500-R5,000/mo | R25,000+/mo |
Premium Corporate Plans for South African Practices
Select the license level that matches your clinical team’s size and administration needs.
Premium Plan
Ideal for individual medical practitioners, private specialists, and clinic GPs.
Billed monthly via US corporate Stripe account
- 1 Doctor User
- Unlimited clinical SOAP notes
- POPIA-compliant local data encryption
- Standard SAMA / ICD-10 suggestions
- Easy copy-paste to your local EHR/CMS
Claims Plan
Ideal for billing departments, admin teams, and group practices managing multiple cases.
Billed monthly via US corporate Stripe account
- Dedicated Billing & Admin Dashboard
- Unlimited Medical Scheme appeal letters
- HPCSA Pre-Auth & Prior Authorization builder
- PMB chronic care claims audit support
- Direct copy-paste layout for your EMR
Ultimate Plan
Advanced denial analytics, prior authorization letter builder, and clinical auditing.
Billed monthly via US corporate Stripe account
- Everything in Premium Plan
- Medical Scheme Denial Appeals Engine
- HPCSA Pre-Auth & Prior Authorization builder
- Real-time point-of-care SAMA coding alerts
- Centralized dashboard for multi-clinic administrators
Frequently Asked Questions
Detailed technical, legal, and operational explanations regarding our South African clinical scribe systems.
DocReport International • Global Trust
Empowering over 240 medical offices, group practices, and specialist clinics worldwide with highly localized and legally compliant AI scribe solutions.
Germany
GOÄ & EBM billing optimization, German cloud infrastructure.
Open PortalUnited States
BAA agreements, CPT code generator & ICD-10-CM coding.
Open PortalAustralia
Medicare MBS billing (Items 721/723) and RACGP standards.
Open PortalSaudi Arabia (KSA)
Saudi Billing System (SBS) and PDPL data compliance.
Open PortalUnited Arab Emirates
DHA eClaimLink, DOH Shafafiya, and Federal Decree No. 45.
Open PortalQatar
Qatar Q-HIE Hub, Dhaman insurance gateway, and PDPPL law.
Open PortalTurkey
WhatsApp-first patient journey workspace and KVKK privacy compliance.
Open PortalIndia
Hinglish speech recognition, MoHFW EHR guidelines, and NHA ABDM FHIR gateways.
Open PortalSingapore
MOH guidelines, CPT coding, and client-side end-to-end encryption.
Open PortalSouth Africa
SAMA billing codes, Discovery Health integration, and client-side Zero-Trust compliance.
Open Portal