The ambient AI scribe that automates medical charting and MMA Schedule of Fees optimization.
DocReport captures ambient consultation conversations, drafts structured clinical summaries in under 90 seconds, and audits your billing locally. From detailed SOAP note documentation to compiling private insurer denial appeals (AIA, Great Eastern, Prudential, Allianz), we ensure complete data sovereignty in compliance with the Personal Data Protection Act 2010.
Tailored for your clinical specialty:
No credit card required. Cancel anytime online.Billed in MYR via Be Smart Global, LLC.
- Draft comprehensive, structured medical reports and SOAP notes in under 90 seconds. Reclaim up to 2 hours of clinical time daily.
- Auto-suggest precise MMA Schedule of Fees procedure codes and ICD-10/ICD-10-AM diagnostic codes based on consultation evidence.
- Compile legally robust, medically sound appeal letters for private insurer claim denials (AIA, Great Eastern, Prudential, Allianz) in 4 minutes.
- Frictionless browser-based operation. Fully compatible with Plato, Klinik, GPConnect, and Socrates without complex installation.

Subjective
"45-year-old male presenting with a 3-day history of productive cough, fever, and chest congestion. Reports thick green sputum. Complies with local paracetamol."
Assessment
Acute bronchitis (ICD-10: J20.9) and Essential hypertension, controlled (ICD-10: I10). No signs of consolidation on chest auscultation.
Plan + Coding
Prescribed Amoxicillin 500mg TDS for 5 days. Continue Amlodipine 5mg OD for hypertension. Rest, plenty of fluids, and review if symptoms worsen.
Draft Time
1 min 15 sec
Revenue Protected
+RM 120 MYR (Consultation + BP monitoring)
Reclaimed daily. Finish documentation during consults.
To deliver a premium, fully customized clinical note.
Avg. yearly billing recovered per doctor through billing audit optimization.
Free practice pass. Self-serve onboarding. No card needed.
*Based on private clinic statistics in Malaysia showing averages of 20 patients/day per GP.
You didn't study medicine to become a keyboard typist.
Administrative documentation consumes almost 40% of every clinical consultation. Doctors in Malaysian private clinics are losing significant clinical bandwidth to typing notes in local Practice Management Systems (PMS). DocReport is designed to automate notes, optimize MMA billing, and eliminate payer rejection loops.
Late-night charting is burning out clinical teams.
Typing clinical notes shouldn't consume your evenings. Private practitioners in Malaysia lose an average of 10 to 12 hours weekly to post-consult charting. This administrative burden limits patient capacity, impacts diagnostic depth, and disrupts personal lives.
Defensive down-coding drains clinic revenue.
Out of concern for private insurer audits or strict third-party administrator (TPA) guidelines, doctors frequently code complex encounters under basic consultation tiers. Missing legitimate procedure codes costs clinics thousands in MYR weekly.
Payer claim rejections are rising rapidly.
Malaysian private health insurance companies and TPAs are rejecting claims for technical coding mismatches. Drafting medical justification letters and denial appeals manually takes 20+ minutes per patient, draining practice resources.
Three steps. Ninety seconds. Reclaim your personal life.
No local servers to configure and zero manual offshore typists. Just open our secure web app on your terminal or tablet, click record, and complete your note before the patient checks out.
Record natural patient consults
Launch DocReport on your browser, phone, or tablet and click record. Speak naturally with the patient in English, Malay, or code-switched phrases. Alternatively, dictate quick clinical bullet points after the patient departs. The AI adapts to your natural voice.
- Ambient conversation listening
- Bilingual speech recognition support
- Custom templates per specialty
Review the structured SOAP draft
In under 90 seconds, receive a highly detailed, formatted clinical SOAP note. DocReport captures specific diagnostic indicators, physical findings, and treatment plans in a structured medical layout, avoiding generic auto-templates.
- Ready in 90 seconds
- Preserves clinical granularity
- Zero client PII transmitted to AI models
Export with compliant MMA codes
The system automatically suggests appropriate MMA Schedule of Fees consultation/procedure codes and ICD-10 diagnostic codes, citing supporting evidence in your chart. Copy-paste directly into your Plato, Klinik, or local PMS with one click.
- MMA fees & ICD-10 suggestions
- Insurer restriction audit alerts
- Copy-paste ready for any PMS
Zero-Trust Patient Privacy Safeguard
100% compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) regulations.
1. Browser-Side PII Redaction
Before your transcripts are processed, patient names, NRIC/passport numbers, and phone numbers are scrubbed directly inside your local browser memory and replaced with high-entropy tokens. The data is only restored in your device's active RAM.
2. Zero-Knowledge Local Encryption
Saved clinical summaries are encrypted locally in your browser using AES-GCM cryptography before uploading to our databases. We only host ciphertexts, making clinical records unreadable to external servers or remote networks.
DocReport Zero-Trust Data Flow
Local Browser Level
Clinical narratives containing patient details are redacted in the clinician's browser before network transit.
AI Processing Level
The AI engine processes only anonymized clinical summaries, returning files with secure placeholders.
Local Restoration
Redacted patient parameters are restored in browser memory and encrypted using a local practice key before storage.
MMA Schedule of Fees & ICD-10 Coding
DocReport analyzes private consults and suggests correct consultation and procedure codes based on the Malaysian Medical Association (MMA) Schedule of Fees, alongside corresponding ICD-10 diagnostic codes. Fully mapped to private insurer guidelines to eliminate claim denials and down-coding.
- Optimize private clinic consultation codes (MMA Item 1101, 1102) automatically.
- Capture minor surgical procedures, injections, and diagnostic examinations in-clinic.
- Bypass third-party administrator (TPA) rejection loops with audit-proof documentation.
Detected Consult Context
"...diabetic patient presented for hypertension consult... performed resting ECG in clinic..."
General Consultation
ECG and Report
Recover lost clinic revenue from private payers.
DocReport Claims and Ultimate plans feature specialized medical justification tools built for private insurance and third-party administrator (TPA) frameworks in Malaysia.
Overturn insurer denials in minutes
Simply upload the claim denial notification from AIA, Great Eastern, Prudential, or other private health funds. DocReport extracts the rejection code, matches it against your clinical notes, and generates a professional appeal letter citing MMA guidelines.
Draft Prior Authorizations & MOH approvals
Specify the restricted surgery or medication. The system analyzes the patient's clinical history to compile a structured, medically robust clinical justification letter for Ministry of Health (MOH) or insurer pre-authorization in minutes.
MMA Schedule of Fees Billing Audits
Stop losing legitimate billing revenue. If your documentation indicates a complex consult or specific in-clinic procedure, the system flags eligibility for MMA consultation levels, injections, minor surgeries, or diagnostic tests before you finalize.
Engineered to support your clinical specialty.
Every medical and clinical specialty operates under distinct documentation rules. DocReport provides optimized templates and custom billing structures tailored to your daily schedule.
General Practice & Clinic Care
Speed up daily documentation for acute cases and chronic reviews. Suggest correct MMA consultation codes (Item 1101) and diagnostic ICD-10 codes in seconds.
Pediatrics & Nebulisation
Document childhood developmental milestones, immunization protocols, and acute pediatrics consultations. Capture nebulisation and point-of-care procedures cleanly.
Cardiology & Diagnostic Audits
Track complex cardiovascular histories. Document ECG findings (MMA Item 1205), echocardiograms, and therapeutic adjustments while preserving clinical details.
Orthopedics & Minor Surgeries
Streamline muscle-skeletal physical exams, joint range of motion logs, and local injections (MMA Item 2101). Draft audit-proof medical necessity files for surgeries.
Psychiatry & Psychotherapy
Capture comprehensive mental health evaluations and long-term treatment plans. Document therapy sessions (CBT) and pharmacotherapy details securely.
Multi-Clinic Healthcare Groups
Standardize clinical record quality across multiple private clinics. Control access via administrator consoles and evaluate group-level billing performance.
Malaysian Practice ROI Calculator
Estimate the monthly clinical hours and financial recovery reclaimed by your clinic.
Private Practice Comparison Matrix
| Product Capabilities | DocReport Malaysia | Generic AI Scribes | Offshore Transcriptionists |
|---|---|---|---|
| Ambient audio SOAP notes | ✕ | ||
| MMA Schedule of Fees & ICD-10 recommendations | ✕ | Manual only | |
| Exact line-by-line chart citations | ✕ | ✕ | |
| Zero-Trust Local PII Redaction | ✕ | ✕ | |
| Local-key database encryption | ✕ | ✕ | |
| Private insurer denial appeals compiler | ✕ | ✕ | |
| MOH & insurer prior-auth justifications | ✕ | ✕ | |
| MMA billing audit alerts | ✕ | ✕ | |
| No long-term contracts (cancel online) | Varies | ✕ | |
| Base Pricing | 499 MYR/mo | 299–599 MYR/mo | 3,000+ MYR/mo |
Transparent, B2B Subscriptions Billed in MYR
Billed via our parent organization **Be Smart Global, LLC** through secure US Stripe routing. Choose the plan that matches your practice size.
Premium Plan
Ideal for solo General Practitioners and private clinicians in Malaysia.
- 1 Doctor User
- Unlimited ambient AI scribe consultations
- 100% PDPA 2010 compliant local browser scrubbing
- Standard Malaysian specialty templates
- MMA Schedule & ICD-10 suggestions
Claims Suite
Includes billing audits and pre-submission insurance optimization.
- Everything in Premium
- MMA Schedule of Fees claims auditor
- Pre-submission audit against insurer exclusions
- Interactive billing optimization helper
- Surgical coding assistant
Ultimate Plan
Complete Malaysian clinical workflow, prior authorization, and denial appeals.
- Everything in Claims
- MY Ultimate Suite (Denials, Prior Auth, Billing Audit)
- AI denial appeals engine under MOH guidelines
- Prior authorization clinical justification writer
- Priority onboarding & 24/7 dedicated support
Enterprise Plan
Custom solutions for large private hospitals, healthcare groups, and clinics.
- Volume licensing seats for private hospitals and clinics
- Dedicated onboarding workshops and custom local templates
- PDPA compliance consulting and security reviews
- Custom clinical portal and PMS integrations
Frequently Asked Questions
DocReport International • Globales Vertrauen
Wir unterstützen über 240 Arztpraxen, MVZs und Spezialkliniken weltweit mit hochgradig lokalisierten und rechtlich konformen KI-Medizin-Lösungen.
Deutschland
GOÄ & EBM Abrechnungsoptimierung, deutsche Cloud-Infrastruktur.
Portal öffnenVereinigte Staaten
BAA-Vereinbarungen, CPT-Zifferngenerator & ICD-10-CM Codierung.
Portal öffnenAustralien
MBS-Abrechnung (Items 23, 36, 721, 723) und RACGP-Standards.
Portal öffnenSaudi-Arabien (KSA)
Saudi Billing System (SBS) und PDPL-Datenschutzkonformität.
Portal öffnenVereinigte Arabische Emirate
DHA eClaimLink, DOH Shafafiya und Bundesgesetz Nr. 45.
Portal öffnenKatar
Qatar Q-HIE Hub, Dhaman-Richtlinien und PDPPL-Gesetz.
Portal öffnenTürkei
WhatsApp-first Patienten-Journey-System, KVKK-Datenschutz.
Portal öffnenIndien
Hinglish-Spracherkennung, MoHFW EHR-Richtlinien und NHA ABDM FHIR-Gateways.
Portal öffnenSingapur
MOH-Richtlinien, CPT-Codierung und clientseitige Ende-zu-Ende-Verschlüsselung.
Portal öffnenSüdafrika
SAMA-Abrechnung, Discovery Health Integration und clientseitiger Zero-Trust-Datenschutz.
Portal öffnenNeuseeland
ACC-Abrechnung (ACC32), Southern Cross Erstattungen und clientseitige HIPC-Konformität.
Portal öffnenGroßbritannien
NHS-Integration, EMIS Web & SystmOne Kompatibilität.
Portal öffnenIrland
DSGVO-konformer KI-Scribe für irische Privatkliniken und niedergelassene Ärzte.
Portal öffnenNiederlande
AVG-konformer ambienter KI-Scribe mit BSN-Schwärzung und DBC/DOT-Abrechnung für niederländische Hausärzte und Spezialisten.
Portal öffnenBrasilien
LGPD-konforme klinische KI-Dokumentation für brasilianische Arztpraxen und Kliniken.
Portal öffnenMalaysia
PDPA-konforme klinische KI, KKM-Richtlinien und EMR-Integration für malaysische Ärzte.
Portal öffnen